Legal
Refund & Cancellation
This policy explains how cancellations, rescheduling and refunds are handled at Braia at present, and what will change when online payments become available.
Last updated
Payments at present
Braia does not currently process online payments through this website. There is no online checkout, and no payment is taken on these pages.
Cancellations, rescheduling and refunds
Cancellation, rescheduling and refund matters relating to consultations, treatments and packages are handled directly with the Braia team.
The conditions that apply depend on the specific booking or payment concerned. Please contact us through our official channels for assistance and to confirm the conditions applicable to your arrangement.
When online payments launch
Braia is preparing an online booking, payment and product-ordering experience. Xendit is intended to be Braia's online payment service provider when online payments launch.
This policy will be updated to set out the terms applicable to online payments and refunds before those services become available.
Contact us
If you have a question about this policy, please reach us at the clinic:
- Clinic
- BRAIA Klinik Spesialis
- Address
- Jl. Gatot Subroto Barat No.361, Pemecutan Kaja, Kec. Denpasar Utara, Kota Denpasar, Bali 80118
- +62 811-3883-393
- Telephone
- 0361 9077518
- Opening hours
- Monday–Saturday, 10:00 AM–8:00 PM
Sunday, closed
Braia is the clinic and brand you deal with, operated by PT SAPTABRAYA BALI DERMA. This policy applies to the Braia website and is reviewed as our services develop.